Privacy & Data Integrity
We define protection not only in terms of your machinery but also in terms of your personal data. Your
privacy is a critical component of our partnership, and we are committed to safeguarding it with the
same rigor and integrity we apply to our lubricant formulations.
This policy outlines how we collect, use, and protect your information, ensuring complete transparency
and giving you control.
The Information We Collect & Why
We collect information to enhance your experience, provide tailored technical support, and deliver the
services you request. This includes:
- Contact and Business Information (name, company, email, phone) to respond to your inquiries,
process orders, and manage your account. - Technical and Operational Data (equipment types, usage patterns) to provide customized
product recommendations and technical solutions. - Website Usage Data collected through cookies and similar technologies to analyze trends,
improve our website functionality, and personalize your interaction with us.
Our Principles of Data Handling
- Your data is stored on secure, access-controlled servers and is only accessible to authorized Aegis
Lube personnel and partners who require it to perform their duties. We employ industry-standard
protocols to prevent unauthorized access, disclosure, or alteration. - We do not, and will not, sell your personal information to third parties. Your data is confidential.
- We only share information with trusted manufacturing and logistics partners when it is essential
for fulfilling your orders, providing service, or complying with the law. These partners are
contractually bound to maintain the same level of confidentiality and security that we do.
Your Rights and Control
You are in control of your information. You have the right to:
- Access the personal data we hold about you.
- Correct any inaccurate or incomplete information.
- Request the deletion of your personal data, subject to certain legal obligations we must comply with.
- Opt-out of marketing communications at any time.
To exercise any of these rights, please contact us using the details provided below
Transparency and Continuous Improvement
This policy may be updated periodically to reflect changes in our practices, services, or for legal
compliance. We will notify you of any significant changes by posting the updated policy on our website
with a clear revision date.
We treat your data with the same respect and professionalism we extend to our client relationships. Our
commitment to data integrity is unwavering. We are dedicated to being clear about our practices and
responsive to your concerns.
